Frequently Asked Questions

What is a Cinematic Highlights Film?

This film includes the best moments of your day set to music.  We weave in live audio such as messages that you record for each other, your vows, & audio from your ceremony & toasts. The result is a cinematic film that captures the emotions of your day so that you can relive it over and over again throughout your marriage.  Imagine how amazing it would be to go to the movie theater to watch a film about your own wedding day… that is how you’ll feel when you watch your wedding film!

Will you tell us how to pose so we’ll look good in our wedding video?

Our style is fly-on-the-wall and candid, so we will not pose you or stage you in situations that weren’t actually part of your wedding day, however we promise you that that’s a good thing. When you’re comfortable and having fun, you’ll automatically look really good in your wedding video. Our goal is to get the real moments of the day without being intrusive. In fact, the best compliment that we get is when couples say that they don’t understand how we got the shots that we did since they barely even noticed us throughout the day. We’ve invested in high-end zoom lenses so we can get close-ups of important moments without actually being close to you.

Why should I hire you to film my wedding instead of another company?

Ace of Hearts Films will capture the best moments of your day without being intrusive or demanding. It’s just the two of us there’s no video crew, no boom mics, no equipment set up in the middle of your aisle. Most importantly, there’s no ego behind the cameras. By the time your wedding comes around, you’ll feel confident that we know exactly what you’re looking for. Ace of Hearts Films is also leading Central Oregon with our signature same day edit highlights videos. We promise to exceed your expectations. Please check out our About page to learn more about Stephanie and her team of videographers.

We hired a photographer.  Why hire a professional videographer, too?

We love photos and want you to hire a photographer. Ideally you’d hire both. If you can’t, you have a tough decision to make. We personally feel that video captures the emotions, the sounds, the energy, the vibe, and the feel of your wedding day in a way that still photos just can’t.  If you feel the same way, you just answered your own question.  P.S. Photo and video are entirely different worlds!  If your photographer offers video packages, make sure you see a complete wedding ceremony video to check that they have professional video and audio equipment.

Can I get the high-definition files of my wedding video?

Yes! You will receive a keepsake USB drive with HD video files for each of the features in the package you choose (wedding highlights film, ceremony, toasts, etc.) We offer DVD delivery as an add-on.

Will you give us the raw footage?

We offer raw footage as an add-on, but we’re pretty sure that you aren’t going to want it. Giving you the raw footage is like a baker giving you the ingredients for your cake but not baking it. We promise to include every moment that would be important to you. Instead, you’ll probably want an Extras Reel.

What is an Extras Reel?

An Extras Reel is bonus footage from your wedding day that didn’t make it into your cinematic highlights film but that we felt you would want to see, such as behind-the-scene moments while the two of you are getting ready and your full first dance and special dances. (minimal editing)

How do I reserve my wedding date?

We will send you a contract for your personalized package. We request 50% of your package to reserve your date.

What is a Same Day Edit video?

With a Same Day Edit, instead of waiting months to see your wedding video, you and your loved ones will get to experience your own private viewing of the best moments of your bridal prep, first look, photo session and wedding ceremony right at your reception. It’s your first glimpse at moments you weren’t there to see (the bride’s mom when she sees her daughter put on her dress, the flower girls galloping down the aisle while flinging rose petals). Plus any guests who couldn’t attend your wedding can watch your Same Day Edit video online the very next day. MORE >>

Do you still film the reception while creating the Same Day Edit video?

Yes.  After your ceremony, one videographer will edit the video while the other films your photo session and dinner. Your Same Day Edit video is typically ready to view during or immediately after dinner. 

What is a Save the Date video?

Save the Date Videos are a modern twist on the old postcards. We can create a slideshow of the two of you dating leading up to your engagement or we can do a video shoot of the two of you at the location of your proposal, where you met or where you had your first date. MORE >>

What is a Love Story video?

This is your chance to share the story of your romance, filmed at the locations of your choice.  We’ll ask you and your fiancé questions about how you met, what your first impressions of each other were, the first date, the proposal, and more.  Many couples play it for their guests to watch at the reception.  MORE >>